CHIEF OPERATIONS OFFICER
“In the restaurant business, hands on training matters.”
James Kahler has over two decades of experience in operations, starting with his service in the US Navy. He was a multi-unit operator with Moe’s Southwest Grill®, where he served as a Franchise Partner / Director of Operations. James then joined Chicken Salad Chick®, in their early stages of development, as a Franchise Business Consultant.
James played an instrumental role in the brand’s rapid growth from 38 locations, to over 200, while opening 42 new restaurants during his tenure. He developed a number of best practices and procedures, while focusing on developing, coaching, and mentoring top-producing restaurant owners and management teams.